Where do you ship?

We currently ship to Denmark and Sweden.

How long will my order take to arrive?

Orders are typically processed within 1–2 business days. Delivery times vary by location, but most orders arrive within 2–5 business days in Denmark and Sweden.

Do you accept returns?

For hygienic reasons and to ensure the safety of our products, we do not accept returns or exchanges. All sales are final.

If you experience an allergic reaction to any LEN SKINCARE product, please email us at info@lenskincare.com—we’ll be happy to help you find a solution.

Are your products vegan and cruelty-free?

Yes, all LEN SKINCARE products are 100% vegan and cruelty-free. We never use animal-derived ingredients or test on animals.

Where are your products made?

LEN SKINCARE products are proudly produced in Sweden and thoughtfully designed in Denmark.

Are your products certified organic or natural?

While our products are not currently certified, we use only high-quality ingredients that are 100% naturally derived. Obtaining certification is our next goal, but due to the associated costs, it’s not possible at this time. We are committed to transparency and will update our customers as soon as this changes.

How should I store my skincare products?

We recommend storing your products in a cool, dry place away from direct sunlight.

How can I contact customer service?

You can reach us at info@lenskincare.com. We’re happy to assist you with any questions or concerns.

Can I change or cancel my order after it’s been placed?

If you need to change or cancel your order, please contact us as soon as possible at info@lenskincare.com. We’ll do our best to assist you, but we cannot guarantee changes once an order has been processed.

Where can I find ingredient information?

Full ingredient lists are provided on each product page and on the product packaging.

What is your business address?

LEN SKINCARE

Ringenäs vägen 8

30270 Halmstad, Sweden